Common Product Description Mistakes and How to Fix Them

February 11, 2025
5 min read
  • Avoid generic language: Replace vague terms like "high-quality" with specific details (e.g., "12th Gen Intel i7 processor").
  • Use SEO strategically: Include keywords naturally, avoid duplicate content, and write clear meta descriptions.
  • Address customer pain points: Answer common questions and explain benefits (e.g., "24-hour battery life means no recharging worries").
  • Improve readability: Use short paragraphs, bullet points, and bold text to make descriptions easy to scan.
  • Leverage AI tools: AI can create consistent, optimized descriptions quickly, but always review for quality.

Quick Comparison Table

Mistake Fix
Generic language Add specific product details
Ignoring SEO Use keywords, unique meta descriptions, and proper formatting
Skipping customer concerns Highlight benefits and solve pain points
Poor readability Use white space, bullet points, and clear structure
Inconsistent tone Establish style guidelines or use AI for uniformity

How to Write Insightful Product Descriptions That SELL

Common Errors in Product Descriptions

Product descriptions can heavily influence the success of your e-commerce business. Let’s break down some of the most common mistakes businesses make when crafting them.

Overuse of Generic and Empty Language

Using buzzwords without backing them up is a common pitfall. Words like "high-quality" or "state-of-the-art" don’t tell customers anything specific about the product. Instead, focus on concrete details that set your product apart.

Here’s a simple comparison:

Weak Description Strong Description
"High-quality laptop" "Dell XPS 13 with 12th Gen Intel i7 processor, 16GB RAM"
"Innovative features" "Built-in fingerprint reader with 0.3s response time"
"Premium materials" "Aircraft-grade aluminum chassis with Gorilla Glass screen"

Ignoring SEO Basics

Did you know that 90.63% of pages get zero traffic from Google, according to Ahrefs [2]? Many product descriptions fail because they overlook SEO essentials like including relevant keywords, avoiding duplicate content, and crafting strong meta descriptions. Weak headings and poor structure also make it harder for search engines to rank your pages.

Skipping Customer Pain Points

Unclear details can frustrate potential buyers. The Baymard Institute found that 20% of purchase failures are due to a lack of product information, while Forrester research shows 53% of online shoppers abandon their carts when they can’t find answers quickly [4]. If your descriptions don’t address common questions or concerns, you risk losing sales.

Poor Readability and Formatting

Cluttered, hard-to-read descriptions turn shoppers away. Research from the Nielsen Norman Group shows that 79% of users scan web pages instead of reading them word-for-word [5]. Common formatting issues include:

  • Long, unbroken paragraphs
  • Lack of white space
  • No bullet points for key features
  • Inconsistent formatting across products
  • No clear structure or hierarchy

For example, REI improved backpack sales by 23% simply by making descriptions easier to scan and highlighting comfort features. Better formatting doesn’t just enhance readability; it also supports SEO efforts and helps customers find the information they need faster. That’s a win-win for both usability and conversions.

Solutions for Common Product Description Errors

Here’s how you can fix common product description mistakes while increasing your chances of converting browsers into buyers.

Writing Specific and Engaging Descriptions

Ditch vague language and focus on concrete, sensory details. Highlight specific features and benefits that resonate with your audience.

"The best product descriptions address your ideal buyer directly and personally. You ask and answer questions as if you're having a conversation with them."

Generic Description Improved Description Why It Works
"High-quality headphones" "Bose QuietComfort 45 with 24-hour battery life and custom-tuned audio" Includes brand, model, and standout features
"Comfortable shoes" "Nike Air Zoom with responsive cushioning that adapts to your stride" Explains the comfort mechanism
"Durable backpack" "Patagonia Black Hole made from recycled ripstop nylon with weatherproof coating" Highlights materials and durability features

Implementing SEO Best Practices

Wayfair saw a 16% boost in conversions by combining AI-driven keyword analysis with human editing. To replicate this, focus on:

  • Placing primary keywords in the opening sentences.
  • Writing unique meta descriptions under 160 characters.
  • Naturally incorporating long-tail keywords into your text.

Focusing on Customer Pain Points

Turn technical features into relatable benefits. Use language that addresses your audience's challenges. For example, IKEA’s descriptions showcasing space-saving solutions through augmented reality helped drive a 35% increase in sales.

Instead of simply stating "24-hour battery life", explain it like this: "Power through your busiest days without worrying about recharging - our laptop lasts 24 hours on a single charge." This approach not only makes the feature relatable but also aligns with what customers are searching for.

Enhancing Readability and Structure

Make your descriptions easy to skim with these techniques:

  • Keep paragraphs short (2-3 sentences).
  • Use white space strategically.
  • Add clear subheadings to break up sections.
  • Highlight key specs with bullet points.
  • Use bold text to emphasize important features.

Good formatting reduces friction, helping customers find the information they need faster. This, in turn, makes it easier for them to hit "Add to Cart."

sbb-itb-d6c6561

Using AI Tools for Better Product Descriptions

Manually optimizing product descriptions might work for small catalogs, but when dealing with thousands of products, AI becomes a game-changer. These tools streamline the process, ensuring consistency and scalability without compromising quality.

How AI Tools Generate Product Descriptions

AI leverages product data and customer insights to craft descriptions that align with SEO needs, brand identity, and platform guidelines. Here's what it takes into account:

  • Product features and technical details
  • Preferences of the target audience
  • Industry-specific language
  • Brand tone and style
  • Latest SEO practices

Comparing Manual and AI-Assisted Writing

Aspect Manual Writing AI-Assisted Writing
Time Efficiency 30 minutes per description 2-5 minutes per description
Consistency Varies by writer Uniform tone and style
SEO Optimization Requires manual research Automated keyword integration
Scalability Limited by team size Handles thousands of products

Take Overstock.com as an example. By adopting AI for product descriptions in their home goods category in Q2 2023, they saw a 22% boost in organic traffic and a 15% uptick in conversion rates within just three months [3].

Integrating AI Tools into Your Workflow

To make the most of AI, it’s important to introduce it thoughtfully:

  1. Start with a pilot for 100-200 products.
  2. Define clear editing and style guidelines.
  3. Monitor key metrics like traffic and conversions.

"AI-powered product description tools are not just about efficiency; they're about creating a consistent brand voice across thousands of products while optimizing for search engines and customer engagement simultaneously." [4]

Conclusion: Key Points for Effective Product Descriptions

Avoiding Common Mistakes

Addressing issues like vague wording, ignoring SEO, and poor formatting can directly influence purchase decisions. In fact, 98% of shoppers have abandoned purchases because of incomplete or incorrect product details [1].

While human input remains essential, AI tools now allow businesses to scale these improvements efficiently. Many companies are blending AI-driven tools with traditional methods to create better product descriptions. Here's a quick comparison:

Aspect Traditional Approach AI-Enhanced Method
Content Quality Inconsistent Standardized
SEO Optimization Manual Automated
Customer Focus Generic Targeted

The winning formula combines the strategies to avoid these pitfalls with the efficiency of AI tools and human oversight. To stay ahead, track performance through metrics like conversion rates and customer feedback - these insights help refine descriptions and align them with customer expectations.

FAQs

How do you write a good product description for SEO?

Writing effective product descriptions for SEO means balancing the needs of search engines with creating a great user experience. It’s all about blending technical SEO elements with engaging, informative content.

Here’s how to optimize for SEO:

  • Use keywords naturally: Aim for a keyword density of 1-2%, and include your main keywords in the product title, opening paragraph, at least one subheading, and the meta description (keep it between 120-160 characters).
  • Include essential details: Make sure to feature clear, keyword-rich product names, unique descriptions that highlight benefits, and details like specifications, dimensions, materials, pricing, availability, and customer ratings.
  • Don’t skip technical SEO elements: Add title tags, meta descriptions, and alt text to improve search visibility.

AI tools like TextBrew can help streamline this process while keeping your brand’s tone consistent. However, it’s always a good idea to review and refine AI-generated content to ensure it meets your audience’s needs.

Related Blog Posts

Share this post
February 11, 2025
written by Tachmy
5 min read